Shipping Policy for Al ukhti’s closet
*Last Updated: [3 June 2024]*
1. Processing Time
– All orders are processed within 10 business days (excluding weekends and holidays) after receiving your order confirmation email.
– You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
– Shipping charges for your order will be calculated and displayed at checkout.
– Estimated delivery time varies by location:
– *Domestic Shipping*:
– Standard Shipping: 7 -10 business days
– Express Shipping: 5-7 business days
– *International Shipping*:
– Standard Shipping: 10-15 business days
– Express Shipping: 7 -10 business days
– Please note that these are estimated delivery times and actual delivery times may vary.
3. Shipping Carriers
– We partner with various shipping carriers, including dtdc, xpressbees ,Indian post etc to deliver your orders safely and efficiently.
4. Shipping Confirmation and Order Tracking
– Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website.
5. Customs, Duties, and Taxes
– Al ukhti’s closet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Shipping to P.O. Boxes
– We do not ship to P.O. boxes. Please provide a physical address during checkout.
7. Damages
– Al ukhti’s closet is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
– Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping Policy
– We offer international shipping to all over the world except Pakistan
– Please be aware that international orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient.
9. Missing or Delayed Orders
– If your order is delayed beyond the estimated delivery time, please contact our customer service at alukhtiscloset@gmail.com for assistance.
– For lost or missing orders, we will initiate an investigation with the shipping carrier to resolve the issue.
10. Changes to Shipping Policy
– We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page.
For further assistance, please contact us at:
– *Email*: alukhtiscloset@gmail.com
– *Phone*: 8700118553
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Thank you for shopping with Alukhti’s closet